Shipping Policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your purchase arrives as smoothly and quickly as possible. Please review our shipping policy below for all the details.

Shipping Times & Processing

Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Time:

Delivery times depend on your location and the shipping method selected. Standard shipping typically takes between 7-14 business days.

Expedited shipping options may be available at checkout for faster delivery.

Order Status: Once your order is shipped, we’ll send you an email with tracking information so you can monitor its progress.

Shipping Rates

Shipping costs are calculated at checkout based on your order size, weight, and destination.

We offer free standard shipping on all orders over $120, to the anywhere in the United States

Shipping Methods

We partner with trusted carriers like USPS, UPS, FedEx, & DHL to deliver your order.

Shipping methods include:

Standard Shipping: Delivery in 7-14 business days.

Expedited Shipping: Delivery in 2-3 business days for an additional fee.

International Shipping

We currently offer international shipping to select countries. International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.

Delivery times for international shipments vary depending on the destination and customs processing.

Order Issues

If your order is lost, damaged, or you receive the wrong item, please contact our customer support team at Admin@10-back.com within 2 days of receiving your order so we can assist you.

We are not responsible for any delays caused by the shipping carrier or unforeseen circumstances (e.g., weather, holidays, strikes).

Address Accuracy

Please ensure that your shipping address is correct before submitting your order. We are not responsible for delays or lost packages due to incorrect addresses.

Changes to Shipping Policy

We reserve the right to modify our shipping policy at any time. Any changes will be posted on this page.

If you have any questions or concerns regarding shipping, feel free to reach out to our customer service team at Admin@10-back.com.